Shipping Policy

Last Updated: February 28, 2026

SECTION 1 - FREE SHIPPING

1.1. We offer free standard shipping on all orders shipped within the United States. No minimum purchase is required.

1.2. International shipping rates are calculated at checkout based on destination and package weight.

SECTION 2 - PROCESSING TIME

2.1. All orders are processed within 1-3 business days (Monday through Friday, excluding federal holidays).

2.2. You will receive a confirmation email with tracking information once your order has shipped.

2.3. During peak seasons (holidays, promotional events), processing may take an additional 1-2 business days. We will keep you informed of any delays.

SECTION 3 - ESTIMATED DELIVERY TIMES

3.1. The following delivery estimates apply after your order has been processed and shipped. These are estimates only and are not guaranteed.

Destination	Method	Estimated Delivery	Cost
Continental U.S.	Standard	5-14 business days	FREE
Alaska & Hawaii	Standard	10-21 business days	FREE
U.S. Territories	Standard	14-28 business days	FREE
International	Standard	14-35 business days	Calculated at checkout

3.2. Delivery times are estimates and may be affected by carrier delays, customs processing, weather events, or high-volume periods.

SECTION 4 - ORDER TRACKING

4.1. Once your order ships, you will receive an email with a tracking number. You can also check your order status on our Track Your Order page.

4.2. Please allow 2-5 business days after shipment for tracking information to appear and update in the carrier's system.

4.3. If your tracking information has not updated for more than 7 business days, please contact us at vedyaonline@gmail.com and we will investigate with the carrier.

SECTION 5 - INTERNATIONAL ORDERS

5.1. We ship to select international destinations. For orders outside the United States, please note the following:

5.2. Customs and duties. International orders may be subject to import duties, taxes, and customs fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the product price or shipping cost.

5.3. Customs delays. International packages may be held at customs for inspection, which can add additional delivery time beyond our estimates.

5.4. Delivery timeline. International orders typically take 14-35 business days, but delays beyond our control may extend this timeframe.

5.5. Tracking limitations. International tracking may be limited once the package leaves the United States, depending on the destination country's postal system.

SECTION 6 - ADDRESS CHANGES

6.1. If you need to change your shipping address, contact us within 12 hours of placing your order at vedyaonline@gmail.com.

6.2. Once a tracking number has been assigned, we are unable to modify the shipping address.

6.3. We are not responsible for packages delivered to incorrect addresses provided by the customer at checkout.

SECTION 7 - LOST OR UNDELIVERED PACKAGES

7.1. If tracking shows your package was delivered but you did not receive it, please take the following steps:

a) Check with household members or neighbors.
b) Look for a delivery notice or check any secure locations at your address.
c) Contact your local post office or carrier directly.
d) If the issue remains unresolved, email us at vedyaonline@gmail.com within 7 days of the delivery date.

7.2. We will work with the carrier to investigate and may issue a replacement or refund at our discretion.

7.3. If a package is returned to us due to an unclaimed delivery or incorrect address, we will contact you to arrange reshipment. Additional shipping charges may apply.

SECTION 8 - P.O. BOXES AND MILITARY ADDRESSES

8.1. We ship to P.O. Boxes and military addresses (APO/FPO/DPO) within the United States.

8.2. Delivery to these addresses may take longer than standard estimates provided in Section 3.

SECTION 9 - SHIPPING RESTRICTIONS

9.1. Certain products may be restricted from shipping to specific destinations due to carrier limitations or regulatory requirements.

9.2. If your order cannot be fulfilled to your location, we will notify you and issue a full refund.

SECTION 10 - DAMAGED SHIPMENTS

10.1. If your order arrives damaged, please contact us within 48 hours of delivery at vedyaonline@gmail.com with your order number and a photo of the damage.

10.2. We will arrange a replacement or full refund at no additional cost to you. You do not need to return the damaged item unless specifically requested.